Customer Care

You’re doing an amazing thing by quitting smoking. From cravings to symptoms - the quitting process is unique for each smoker, so you’ll want to choose an approach that works best for you. Here are some resources to help get you started: https://www.nicorette.ca/how-to-quit-smoking.We encourage you to also speak with your doctor or HCP about your specific needs Back to top

Unfortunately, we don’t have any samples to send at this time. Our coupon offerings do vary throughout the year but if you reach out to us via email, we would be more than happy to see if we have any savings that we might be able to send your way! Back to top

The inhaler mouthpieces are not sold separately from the cartridges. We recommend purchasing the 6-pack box of cartridges, as it will contain a new mouthpiece as well.

Combination Therapy is a method of quitting that combines the 24-hour support of NICODERM® with the extra craving relief of NICORETTE® to increase your chance of quitting for good. If you've struggled to quit on your own, or with the help of a single NICODERM® or NICORETTE® product, Combination Therapy could help you stay on track throughout the day and increase your chance of quitting for good. NICODERM® and NICORETTE® are the first products authorized for use together by Health Canada. Learn More

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The NICORETTE® Stop Smoking App is a free app, available on iOS and Android, helps keep track of your NICORETTE® QuickMist® SmartTrack™ usage and provides a custom guided plan that is built with your quitting goals in mind. Download the app and set up your profile to generate a plan that is right for you. For more information on the app, click here:

https://www.nicorette.ca/quickmistsmarttrackfaq